Shift Manager – Food Service & Customer Experience

Fourteen Foods Career Center; Pikeville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Daily pay

Tuition reimbursement

Bereavement leave

Employee referral program

Discount programs

Job summary

Fourteen Foods Dairy Queen is seeking a Restaurant Shift Manager to lead daily operations, ensure high standards of service and food quality, and support managerial tasks as directed by the Assistant and General Manager.

The role emphasizes customer satisfaction, teamwork and adherence to brand standards in a fast-paced retail food setting. This on-site position requires reliable communication and leadership to maintain smooth restaurant performance.

Qualifications

• Must be 18 years of age or older.
• 1+ years previous experience as a food service or retail supervisor/manager
• Must successfully pass a background check.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Responsibilities

• The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer’s visit, while assisting and learning management responsibilities from the Assistant Manager and General Manager.

Job description

Fourteen Foods Dairy Queen is seeking a Restaurant Shift Manager to lead daily operations, ensure high standards of service and food quality, and support managerial tasks as directed by the Assistant and General Manager.

The role emphasizes customer satisfaction, teamwork and adherence to brand standards in a fast-paced retail food setting. This on-site position requires reliable communication and leadership to maintain smooth restaurant performance.