Shift Manager — Fast-Paced Food Service Leader + Bonuses

Five Guys logo; Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with match

Employee Assistance Program

Employee Relief Fund

Free meals

Job summary

Five Guys in Des Moines, IA is seeking a Shift Manager to support daily restaurant operations and lead a team in the absence of the General Manager. You will ensure food quality, customer service, and compliance with company standards, while managing prep, delivery, and inventory.

Expect a competitive hourly rate of $18 with tips and bonus opportunities, comprehensive benefits, and growth pathways as the company expands across North America.

Qualifications

• 1-2 years of supervisory experience in a food service or retail environment preferred.
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are honest, energetic, motivational and fun.
• You set high standards for yourself and for your team.

Responsibilities

• Direct daily restaurant operations in the GM's absence and ensure compliance with company standards across product prep, delivery, customer relations, restaurant maintenance, and inventory management.
• Oversee crew training, supervision, and performance to maintain quality and service levels.
• Support scheduling, shift coverage, and guest experience initiatives to drive growth and retention.

Skills

Supervisory experience

Food service leadership

Customer service

Job description

Five Guys in Des Moines, IA is seeking a Shift Manager to support daily restaurant operations and lead a team in the absence of the General Manager. You will ensure food quality, customer service, and compliance with company standards, while managing prep, delivery, and inventory.

Expect a competitive hourly rate of $18 with tips and bonus opportunities, comprehensive benefits, and growth pathways as the company expands across North America.