Shift Manager: Customer Experience & Delivery Lead

Domino's Pizza; Conway (AR); On-site; USD 42,000 - 68,000; Full time

Job summary

Domino's Pizza in Conway, AR is seeking a General Manager to lead daily operations, oversee 3–15 staff, and ensure top customer service and product quality. You will greet customers, manage orders, and uphold safety and grooming standards while driving store performance and profitability.

The role requires strong leadership, reliability, and a focus on punctual, professional service to both customers and team members.

Qualifications

• Experience leading a team during shifts (3–15 staff).
• Clean driving record and ability to pass MVR check.
• Access to a reliable insured vehicle.
• Positive attitude, punctual and customer-focused leadership.

Responsibilities

• Perform all duties of Customer Services Representatives and Delivery Drivers.
• Manage 3 to 15 employees during your scheduled shift.
• Greeting customers and taking orders with a smile.
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino’s Pizza guidelines.
• Delivering product by vehicle from the store to the customer in a safe and courteous manner.
• Maintaining a clean and organized work environment from our customer’s viewpoint.
• Maintain a professional appearance at all times in compliance with Domino's Grooming Standards.

Skills

Team leadership

Customer service

Cash handling

Punctual

Job description

Domino's Pizza in Conway, AR is seeking a General Manager to lead daily operations, oversee 3–15 staff, and ensure top customer service and product quality. You will greet customers, manage orders, and uphold safety and grooming standards while driving store performance and profitability.

The role requires strong leadership, reliability, and a focus on punctual, professional service to both customers and team members.