Shift Manager - Crossroads

Wendy's of Western Virginia; Roanoke (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Job summary

Wendy's of Western Virginia is looking for energetic Shift Managers to oversee staff and restaurant operations in Roanoke and Lynchburg. Responsibilities include managing day-to-day operations, ensuring food safety standards, and fostering a positive team environment. Candidates should have restaurant experience, strong leadership and customer service skills, and the ability to work flexible shifts. Competitive pay and benefits such as 401(k) matching, health insurance, and paid time off are offered.

Qualifications

• Restaurant/Retail experience is required.
• Ability to work flexible schedules including late nights.
• Must stand for long periods and be reliable.

Responsibilities

• Manage the shift and team to ensure service excellence.
• Perform HR duties to maximize employee engagement.
• Ensure compliance with food safety procedures.

Skills

Customer service skills

Leadership skills

Effective communication

Organizational skills

Job description

Wendy's of Western Virginia, a locally owned franchise with 14 restaurants, is hiring energetic Shift Managers to assist team by managing staff and operations at one of our many locations across Roanoke and Lynchburg.

We offer extensive skills training, multiple bonus programs, and promotion opportunities. Many of our General Managers come from Shift Manager positions. If you are a highly motivated and dedicated manager, you can quickly advance to various management roles.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment.
• Properly manage your shift by using Wendy's Systems.
• Manage, empower, and assist your team in achieving organizational goals supporting our collective goal of "Service Excellence" for every customer.
• Perform HR duties in a way that maximizes employee engagement and retention.
• Interview and recommend candidates to achieve proper staffing levels.
• Provide A+ training for every employee through our established systems.
• Assist the General Manager with administrative tasks.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.

Requirements

• Restaurant/Retail experience (experienced in serving customers).
• Ability to work flexible schedules that may include late nights and breakfast (most drive‑thrus open till midnight).
• Customer service skills, effective communication, leadership/organizational skills.
• Ability to stand for long periods without a break, and travel to the bank, other restaurants, area office, etc.
• Reliability is a must.

We offer competitive pay based on experience along with opportunities for career advancement. If you are ready to take on a role in our dynamic establishment, please apply with your updated resume.

Job Type: Full‑time

Pay: Based upon experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Restaurant type

• Quick service & fast food restaurant

Shift availability

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute

Work Location: In person