Shift Manager - Crossroads

Wendy's of Western Virginia; Roanoke (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector is seeking energetic Shift Managers to lead teams in delivering exceptional service. This role offers a dynamic environment where you can develop your leadership skills while managing daily operations. With a focus on employee growth and satisfaction, the company promotes from within, providing clear pathways to advancement. You'll be responsible for creating a welcoming atmosphere, ensuring food safety, and empowering your team to achieve their best. If you're ready to take on a rewarding role with opportunities for career progression, this is the perfect chance for you!

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Qualifications

• Experience in restaurant or retail with a focus on customer service.
• Strong leadership and organizational skills are essential.

Responsibilities

• Manage staff and operations for a fast-paced restaurant environment.
• Ensure food safety procedures and team training are executed effectively.

Skills

Customer Service Skills

Effective Communication

Leadership Skills

Organizational Skills

Reliability

Education

Restaurant/Retail experience

Job description

Description

In 1975 Wendy's of Western VA, Inc. opened its first restaurant on Electric Road across from Tanglewood Mall. We have steadily grown throughout the western portion of Virginia, and today we have 14 restaurants that are striving to deliver the highest standards in quality, service, and cleanliness. Our plans include continuing our steady growth for many years to come.

We also believe that all should enjoy a certain quality of life. Therefore, Wendy's of Western VA recognizes the value of the crew and management as our most important asset, and the key to our continued growth.

Wendy's Is Now Hiring Shift Managers in YOUR Local Area!

Wendy’s of Western Virginia, a locally owned franchise, with 14 restaurants is looking for energetic Shift Managers! At your Wendy’s, you will assist your team by managing both the staff and operations at one of our many locations across Roanoke and Lynchburg.

Looking for something more out of life? We offer extensive skills training, multiple bonus programs, and most importantly the opportunity for promotion! Here at Wendy’s of Western Virginia we strive to develop our employees for new positions, and most of our General Managers come from Shift Manager positions!

We have opportunities available for highly motivated and dedicated managers to quickly advance to various management positions up to a Store General Manager, if that is something that you’re interested in pursuing please discuss during your interview.

Responsibilities:

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast paced environment.
• Properly managing your shift by using Wendy’s Systems.
• Manage, empower, and assist your team in achieving organizational goals that support our collective goal of 'Service Excellence' for every customer that we serve.
• The ability to perform HR duties for your employees in a way that maximizes employee engagement and retention.
• The opportunity to interview and recommend candidates for selection in order to achieve proper staffing levels.
• Provide A+ training for every employee through our established systems.
• Assist General Manager with administrative tasks.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.

Requirements

WHAT WE EXPECT FROM YOU

• Restaurant/Retail experience (Experienced in serving customers)
• Ability to work flexible schedules that may include late nights and Breakfast (Most Drive-Thru’s open till Midnight)
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
• The Shift Managers must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST.

We offer competitive pay based on experience along with opportunities for career advancement. If you are ready to take on a role in our dynamic establishment, please apply with your updated resume.

Job Type: Full-time

Pay: Based upon experience

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Restaurant type:

• Quick service & fast food restaurant

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

Work Location: In person