Shift Manager Closing & Weekend Shifts Up to $19

Taco Bell; Westborough (MA); In loco; USD 18.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals

Flexible schedules

Paid time off

Health benefits

Descrizione del lavoro

Taco Bell is seeking a Shift Lead in Westborough, MA to drive a fast-paced team and uphold Taco Bell standards. You will coach Team Members, manage shifts, ensure food safety and order accuracy, and resolve customer concerns to keep guests satisfied.

You will collaborate with the GM on staffing, training, and operational improvements while promoting Taco Bell’s culture and values. A reliable transportation option and strong attendance are required.

Competenze

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age with reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.
• Basic Math skills and cash handling abilities.

Mansioni

• Ensure consistent customer satisfaction by executing the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Conoscenze

Leadership

Communication

Team management

Organization

Cash handling

Basic math

Strumenti

Cash register operation

Descrizione del lavoro

About the Job:As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.Transparent pay Structure: The base pay range for Shift Leaders at Taco Bell is competitive, ranging from $13.00 to $23.00 per hour, depending on location, experience, and qualifications. In addition, team Members may qualify for shift incentives, discounts, and other benefits as per company policies, ensuring a rewarding work experience.The Day-to-Day:Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.Ensure food safety, quality, and accuracy of orders.Resolve customer complaints quickly, maintaining positive customer relations.Provide regular feedback to the GM on Team Member performance.Offer ongoing constructive and positive feedback to Team Members.Actively participate in training Team Members.Handle conflicts constructively and work with the GM to achieve resolution.Assist the GM in screening Team Member candidates.Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist the GM with facility maintenance and ensure health and safety standards are always followed.Is this you?1 year of restaurant/retail experience, with 3 months shift lead experience preferredAdheres to cash, security, inventory, and labor policiesMust be at least 18 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 45 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsMaintains customer satisfaction and adheres to health and safety standardsPromotes and champions Taco Bell’s culture and valuesProvides constructive feedback to Team MembersExecutes shift duties accurately and efficientlyPromotes equity, inclusion, and belongingEnsures teammates and customers enjoy a positive experienceWork-Hard, Play-Hard:Competitive payFree bachelor's degree and scholarship programsFree mealsFlexible schedules! Day, evening, and late nightVacation pay and additional Paid Time OffMedical benefits401k retirement planHealth and wellness programsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreMás earth! Commitment to a sustainable future