Shift Manager (Cinnabon Woodfield Mall - Schaumburg, IL)

Fresh Dining Concepts; Schaumburg (IL); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Free on-duty shift meals

Employee discounts

Paid training and leadership开发

Advancement opportunities

Free uniforms

Health insurance

Life insurance

Paid time off

401(k) plan

Job summary

Cinnabon is hiring a Shift Manager for Woodfield Mall, Schaumburg, IL. You will lead shifts, coach team members, and ensure smooth daily operations. Expect hands-on leadership, accountability, and a focus on guest satisfaction in a fast-paced bakery environment.

Responsibilities include maintaining quality and safety standards, handling cash, and supporting opening/closing. Prior experience and a positive, reliable attitude are essential for growth and leadership opportunities.

Qualifications

• 1+ year of food service, restaurant, retail, or hospitality experience preferred.
• Demonstrated leadership and coaching abilities.
• Strong communication and teamwork skills.
• Comfort with using store technology and smartphones.
• Dependable attendance record with the ability to consistently meet scheduled shifts.
• Ability to proactively communicate scheduling conflicts, emergencies, or absences in accordance with company policies.
• Strong work ethic and commitment to being dependable, accountable, and team-oriented.
• Food Handler Certification (current or ability to obtain within 30 days of hire).
• High school diploma or equivalent preferred.

Responsibilities

• Lead shifts and provide direction, coaching, and support to team members.
• Deliver friendly, energetic, and professional guest service.
• Prepare, bake, and serve products per brand standards.
• Ensure operational, food safety, and guest service standards are consistently met.
• Support daily bakery operations and shift execution.
• Maintain product quality, cleanliness, and food safety standards.
• Assist with opening and closing procedures.
• Operate registers and handle cash, payments, and transactions accurately.
• Address guest concerns professionally and resolve issues promptly.
• Support training and development of new and existing team members.
• Maintain a clean, stocked, organized, and food-safe environment.

Skills

Leadership

Communication

Guest service

Teamwork

Punctuality

Punctuality

Teamwork

Education

High school diploma or equivalent

Tools

POS systems

Job description

# Shift Manager (Cinnabon Woodfield Mall - Schaumburg, IL)Schaumburg, IL 60173## OverviewSalary Range$17.00 - $17.00 Hourly## Description**Roll Into Leadership. Inspire the Team. Become a Cinnabon Shift Manager!****Our Mission**To create moments of joy through warm, fresh-baked treats and exceptional guest experiences.**Your Role**Lead by example, support your team, and help drive bakery success every day.Known for our world-famous cinnamon rolls and irresistible baked goods, **Cinnabon** creates memorable experiences that keep guests coming back. We're looking for a reliable, motivated **Shift Manager** who takes pride in leading teams, delivering exceptional guest experiences, and fostering a culture of accountability, excellence, and teamwork.As a Shift Manager, you'll help oversee daily operations, coach team members, maintain high standards, and ensure every shift runs smoothly. Success in this role requires strong leadership, reliability, accountability, and a commitment to creating great experiences for both guests and team members.If you enjoy leading people, thrive in a fast-paced environment, and are passionate about delivering results, we'd love to meet you.**What You'll Do*** Lead shifts and provide direction, coaching, and support to team members* Deliver friendly, energetic, and professional guest service* Prepare, bake, and serve Cinnabon products according to brand standards* Ensure operational, food safety, and guest service standards are consistently met* Support daily bakery operations and shift execution* Maintain product quality, cleanliness, and food safety standards* Assist with opening and closing procedures* Operate registers and handle cash, payments, and transactions accurately* Address guest concerns professionally and resolve issues promptly* Support training and development of new and existing team members* Maintain a clean, stocked, organized, and food-safe environment* Arrive on time, in proper uniform, and ready to work for every scheduled shift* Maintain reliable attendance and follow established call-out procedures* Take ownership of assigned responsibilities and follow through with attention to detail* Support teammates during busy periods and work collaboratively to achieve store goals* Follow all company policies, procedures, and brand standards* Demonstrate accountability, professionalism, and a positive attitude every shift**Perks You'll Love*** Competitive pay* Free on-duty shift meals and employee discounts* Paid training and leadership development opportunities* Advancement opportunities available; background check may be required for certain leadership roles* Free uniforms* Eligible benefits may include health insurance, life insurance, paid time off, and a 401(k) plan* Supportive and team-oriented work environment**What We're Looking For*** Must be 18 years of age or older* Reliable transportation and consistent attendance* Flexible availability, including evenings, weekends, and holidays as business needs require* Demonstrated commitment to punctuality, including arriving on time, prepared, and ready to begin work at the scheduled start of each shift* Dependable attendance record with the ability to consistently meet scheduled shifts* Ability to proactively communicate scheduling conflicts, emergencies, or absences in accordance with company policies* Strong work ethic and commitment to being dependable, accountable, and team-oriented* Ability to follow and enforce company policies, procedures, and brand standards* TB clearance required (if applicable by location)* **1+ year of food service, restaurant, retail, or hospitality experience preferred*** **Previous shift lead, keyholder, supervisory, or leadership experience preferred*** Proven ability to coach, motivate, and support team members* Strong communication, leadership, teamwork, and guest service skills* Basic math skills and confidence using point-of-sale systems* Ability to stand, bend, lift, and remain active throughout a shift* Comfortable working in warm and cold environments, including around ovens, prep areas, and walk-in coolers* Food Handler Certification (current or ability to obtain within 30 days of hire)* High school diploma or equivalent preferred* Comfortable using smartphones, tablets, and store technology systems* Demonstrates honesty, integrity, accountability, reliability, and a willingness to learn and grow* Successful background check may be required**Ready to Lead?**If you're looking for an opportunity to grow your leadership skills, support a great team, and help drive the success of a recognized brand, **Cinnabon** is the place for you.**Join our team as a Shift Manager and help create sweet moments for every guest, every day.****Apply today. We can't wait to meet you!**