Shift Manager - Arby's

Campbell Oil Company; Leland (NC); In loco; USD 22.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with match

Paid time off

Gym membership

Remote work in select roles

Flexible scheduling

Leadership training

Advancement opportunities

Team building

Descrizione del lavoro

Arby's is hiring a Shift Manager to oversee daily restaurant operations, ensure excellent customer service, and lead a team during shifts. The role requires strong leadership, effective communication, and experience in fast-paced hospitality environments.

Applicants should be able to manage labor, food safety, and POS operations while delivering an exceptional dining experience. The position offers a comprehensive benefits package and opportunities for advancement within the company.

Competenze

• High school diploma or equivalent.
• Experience in food service supervisory role is preferred.
• Strong leadership and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Mansioni

• Oversee daily operations during shifts and ensure high customer service quality.
• Lead and develop team members; provide direction and support.
• Monitor food quality, safety standards, and compliance with policies.

Conoscenze

Team leadership

Communication

POS systems

Restaurant management software

Problem-solving

Formazione

High school diploma

Strumenti

POS systems

Descrizione del lavoro

Arby's - Shift Manager - Full TimeJoin us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.POSITION OVERVIEWThe Restaurant Shift Manager is responsible for overseeing daily operations during their shift, ensuring a high level of customer service and efficient team performance. This role involves managing staff, coordinating activities, and maintaining the overall quality and safety standards of the restaurant. The Shift Manager plays a key role in supporting the restaurant's goals and delivering an exceptional dining experience. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!BENEFITS OVERVIEWFamily first atmosphereBenefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401kCompetitive Total Compensation Plans with 401k matchPaid time off in your first yearTeam first environmentPaid Gym MembershipsRemote work in select rolesMonthly teambuilding exercisesDaily Pay if neededFlexible Schedules to attend family eventsProfessional TrainingAdvancement opportunitiesLeadership TrainingEssential Job Functions:Team Leadership:Supervise and lead team members during shifts, providing direction and support.Assist in training and developing staff to enhance performance and customer service skills.Operational Management:Oversee daily operations, ensuring compliance with company policies and procedures.Monitor food quality, presentation, and safety standards to maintain high operational standards.Customer Service:Ensure that all guests receive prompt, friendly, and efficient service.Address customer inquiries, complaints, and feedback in a professional manner, striving to resolve issues effectively.Financial Oversight:Assist in managing labor costs, inventory, and supplies to maximize profitability.Prepare cash registers and ensure accurate cash handling and reporting at the end of each shift.Scheduling and Staffing:Create and manage employee schedules to ensure appropriate coverage during peak hours.Monitor employee performance, providing feedback and conducting performance evaluations.Safety and Compliance:Enforce health and safety regulations, ensuring a safe working environment for all employees.Conduct regular inspections of the restaurant to ensure cleanliness and compliance with health codes.Education and Qualifications:Education: High school diploma or equivalent; additional education in hospitality or restaurant management is a plus.Experience: Minimum of [X years] of experience in the food service industry, with at least [X years] in a supervisory role.Skills:Strong leadership and team management abilities.Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and manage multiple tasks effectively.Proficient in point-of-sale (POS) systems and restaurant management software.Strong problem-solving skills and attention to detail.Physical Demands:Ability to stand for long periods and perform physical tasks, including lifting (up to [specify weight, if applicable]).Must be able to work flexible hours, including nights, weekends, and holidays as required.Ability to navigate a busy restaurant environment efficiently.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.