Shift Manager and Shift Leads

McDonald's; Charleston (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Work Today, Get Paid Tomorrow

Paid Time Off

Paid Training

Discounts at Local Retailers

$3,000 in Tuition Assistance

Free College

Job summary

McDonald’s is seeking a Shift Manager in the United States to lead weekly shifts and provide leadership to crew and other managers. The role focuses on delivering fast, accurate, friendly service while upholding McDonald’s standards for quality, service and cleanliness.

Responsibilities include shift planning, monitoring performance, ensuring safety and profitability, and coaching the team to meet goals. Prior leadership experience is preferred and a flexible schedule helps the team thrive in

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Candidates should be able to lead weekly shifts and ensure fast, accurate, friendly service.
• Ability to monitor safety, security and profitability and coach the team during shifts.

Responsibilities

• Plan each shift and monitor performance during the shift.
• Ensure McDonald’s standards are met for quality, service and cleanliness.
• Train and develop crew and other managers during shifts.
• Schedule staff and manage inventory and daily maintenance.

Skills

Leadership

Team management

Customer service

Shift planning

Communication

Job description

Some Benefits:

• Work Today, Get Paid Tomorrow
• Paid Time Off
• Paid Training
• Discounts at Local Retailers
• $3,000 in Tuition Assistance
• Free College

Requirements:

Managers lead weekly shifts, ensuring customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast-paced McDonald’s environment. This job posting contains some information about working in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.