Shift Manager (8155)

Checkers & Rally’s; Belleville (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Checkers & Rally’s in Belleville, Illinois seeks a Shift Manager to assist the General Manager in managing shifts effectively. As part of the Corporate Field Operations team, you will build sales by promoting Guest satisfaction, ensure compliance with policies, and create a safe, clean environment for both employees and Guests.

The ideal candidate will excel in training team members and addressing operational concerns to maintain high standards of service and operational efficiency.

Responsibilities

• Build sales and profits by promoting Guest satisfaction.
• Escalate concerns to the General Manager.
• Ensure policies and procedures are followed.
• Train Team Members on operations and service.
• Identify and respond to complaints.

Job description

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

HOW YOU MAKE A DIFFERENCE EVERYDAY

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedures violations
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!