Shift Manager 6363

Checkers & Rally’s Drive-In Restaurants; Cleveland (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Bonuses

Career growth opportunities

Job summary

Checkers & Rally’s Drive-In Restaurants in Cleveland is seeking a Shift Manager to drive sales, manage shifts and ensure guest and team service excellence in a fast-paced Quick Service Restaurant.

You will support the General Manager, train Team Members, handle customer concerns, enforce policies, and maintain a safe, clean dining environment while upholding our core values like integrity and service. This role offers opportunities for advancement and a comprehensive benefits package.

Qualifications

• 1-2 years restaurant management experience.
• Basic math skills.
• Ability to work flexible schedule and extended hours.
• High energy to keep up with a fast-paced environment.
• Commitment to integrity, service, excellence and courage to be bold & grow.

Responsibilities

• Build sales and profits by promoting guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations to the General Manager.
• Train team members on company operations, policies and guest service.
• Identify and respond to complaints and policy violations.
• Maintain a safe, clean and fun environment for employees and guests.

Skills

Restaurant leadership

Customer service

Shift scheduling

Policy adherence

Job description

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

How You Make a Difference Everyday

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedures violations
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

YOU'VE GOT THIS?

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
• Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement
• Compensation: Work today & get paid tomorrow!

**Details available at the restaurant during your interview**