Shift Manager - 4100

Five Guys logo; Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with match

Employee Assistance Program

Employee Relief Fund

Free meals

Job summary

Five Guys in Des Moines, IA is seeking a Shift Manager to support daily restaurant operations and lead a team in the absence of the General Manager. You will ensure food quality, customer service, and compliance with company standards, while managing prep, delivery, and inventory.

Expect a competitive hourly rate of $18 with tips and bonus opportunities, comprehensive benefits, and growth pathways as the company expands across North America.

Qualifications

• 1-2 years of supervisory experience in a food service or retail environment preferred.
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are honest, energetic, motivational and fun.
• You set high standards for yourself and for your team.

Responsibilities

• Direct daily restaurant operations in the GM's absence and ensure compliance with company standards across product prep, delivery, customer relations, restaurant maintenance, and inventory management.
• Oversee crew training, supervision, and performance to maintain quality and service levels.
• Support scheduling, shift coverage, and guest experience initiatives to drive growth and retention.

Skills

Supervisory experience

Food service leadership

Customer service

Job description

The pay for this position is $18.00/hour +Tips +Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!

Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager’s absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
• Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week andeveryoneon your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and excellent potential bonus
• Work with fresh ingredients and highest quality products
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?

• You have 1-2 years of supervisory experience in a food service or retail environment preferred
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are -- honest, energetic, motivational and fun.
• You set high standards for yourself and for your team.

Five Guys Core Convictions:

• Remain Humble-It means you're never above having to do the dishes.
• Exceed Expectations-Consistently give them more than they asked for.
• Always Do The Right Thing-Let your conscience be your guide and your grit.
• Lead By Example-Show them what it looks like to be a great leader.

Click the following links for important information about Five Guys' participation in this program and your rights.

Know Your Rights EEO poster: https://www.eeoc.gov/poster

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

IND5GC