Shift Manager - 1283

Five Guys; Erie (Erie County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dynamic Shift Manager to lead their team in delivering exceptional customer service and maintaining high operational standards. This role promises a fast-paced, high-energy environment where your leadership will directly impact the restaurant's success. With a commitment to promoting from within, this opportunity offers real career growth as the company plans to expand across North America. Join a culture that values quality food and fun, while enjoying competitive pay, comprehensive benefits, and the chance to make a difference every day.

Benefits

Comprehensive benefits (medical, dental, vision)

401(k) with match

Employee Assistance Program

Employee Relief Fund

Free Meals while you work

Secret Shopper bonus plan

Career growth opportunities

Qualifications

• 1-2 years of supervisory experience in food service or retail preferred.
• High School diploma or better required.

Responsibilities

• Direct daily operations of the restaurant in the absence of the General Manager.
• Ensure compliance with company standards in all areas of operation.

Skills

Supervisory Skills

Customer Service

Team Management

Food Safety Standards

Education

High School Diploma

Job description

The pay for this position is $17.00/hour + Tips + Bonus

At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top-tier customer service approach!

Shift managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager’s absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

What can you expect?

• Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
• Comprehensive and customizable benefits – medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
• Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
• Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?

• A fast-paced, high-energy environment
• Competitive base pay and excellent potential bonus
• Work with fresh ingredients and highest quality products
• A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
• Amazing growth opportunities
• Free Meals while you work
• 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?

• You have 1-2 years of supervisory experience in a food service or retail environment preferred.
• You are all about creating a great place to work for your team.
• You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
• You are honest, energetic, motivational, and fun.
• You set high standards for yourself and for your team.

Five Guys Core Convictions:

• Remain Humble-It means you're never above having to do the dishes.
• Exceed Expectations-Consistently give them more than they asked for.
• Always Do The Right Thing-Let your conscience be your guide and your grit.
• Lead By Example-Show them what it looks like to be a great leader.

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

IND5GC

Qualifications

High School or better.

Experience

1-2 years of supervisory experience in food service or retail preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities