Shift Manager

McDonald's; Zebulon (NC); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Archways to Opportunity education

Medical, dental, vision

McDPerks program

Disability & life insurance

Paid sick leave

Service awards

Employee Resource Connection

Job summary

McDonald’s is seeking a Shift Manager to lead shifts, ensuring rapid, accurate, and friendly service. You will guide crew and fellow managers to uphold Quality, Service and Cleanliness during each shift, while planning, monitoring performance, and communicating with the next Shift Manager.

Experience in leadership within restaurant or hospitality settings is preferred. A flexible schedule is required and employees must be 18 or older to work as managers in corporate-owned restaurants.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Strong communication and team coordination skills are important for shift leadership.
• Ability to manage time, inventory, and safety standards during busy periods.

Responsibilities

• Plan for each shift and monitor performance.
• Provide leadership to crew and other managers during a shift.
• Ensure McDonald’s standards for Quality, Service and Cleanliness.
• Meet targets and support departments in achieving goals.
• Communicate with the next Shift Manager to pass on shift insights.

Skills

Leadership

Teamwork

Customer service

Scheduling

Communication

Job description

Job Description

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• Pay starting at $14/hr; ask us how you can make up to $20/hr!
• Week's paid vacation
• Weekly pay
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• McDPerks discount program exclusive to employees
• Short- and Long-Term Disability, life and accident insurance
• Paid sick leave
• Service awards
• Employee Resource Connection

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.