Shift Manager

Jem Restaurant Management Corporation; Youngstown (OH); Presencial; USD 52.000 - 65.000; Jornada completa

Descripción de la vacante

Wendy's is seeking a Manager to lead our Youngstown restaurant, delivering a welcoming, energetic environment for guests and teammates.

You will oversee operations, budgeting, and profitability while recruiting and coaching staff to uphold our service standards. This role demands a hands-on leader who can adapt quickly and drive positive outcomes.

Join a team that values quality, community presence, and opportunities for growth.

Formación

• Minimum of 3 years in restaurant management or a similar role.
• Proven ability to lead, coach, and inspire a diverse team.
• Commitment to delivering outstanding customer service.
• Strong budgeting, P&L understanding, and cost control.
• Positive, energetic, and adaptable to challenges.

Responsabilidades

• Lead daily operations and maintain high service standards.
• Oversee budgets, drive profitability, and manage costs.
• Recruit, train, and develop team members.
• Enhance customer experience by handling feedback.
• Engage with the local community through marketing initiatives.

Conocimientos

Leadership

Customer focus

Financial acumen

Problem solving

Positive attitude

Descripción del empleo

Are you ready to lead, inspire, and make a difference every day? Wendy's is searching for an enthusiastic and dedicated Manager to join our team!

About Us:

Wendy's is more than just a fast-food restaurant; we're a community of passionate individuals driven by our values and commitment to quality. We pride ourselves on delivering the best customer experience and serving delicious, fresh food that keeps our customers coming back for more.

What You'll Do:

As a Wendy's Manager, you'll be the heart and soul of the restaurant. Your mission is to create a fun, energetic, and welcoming environment for both our customers and our team. Here's how you'll do it:

• Lead by Example: Inspire and motivate your team to deliver exceptional service and maintain our high standards of quality.
• Drive Results: Oversee daily operations, manage budgets, and ensure profitability. Your strategic thinking will keep our restaurant thriving.
• Build a Winning Team: Recruit, train, and develop your crew members, fostering a culture of teamwork and growth.
• Customer Experience: Ensure every customer leaves with a smile. Handle customer feedback and strive to exceed their expectations.
• Community Engagement: Build relationships with the local community and create marketing strategies to attract new customers.

What We're Looking For:

We need a dynamic leader with a passion for people and food. Here's what you'll need to succeed:

• Experience: Minimum of 3 years in restaurant management or a similar role.
• Leadership Skills: Proven ability to lead, coach, and inspire a diverse team.
• Customer Focused: A commitment to delivering outstanding customer service.
• Financial Acumen: Strong understanding of budgeting, P&L statements, and cost control.
• Problem Solver: Quick thinking and able to handle challenging situations with grace.
• Enthusiastic Attitude: Positive, energetic, and ready to take on any challenge.

What's in It for You:

At Wendy's, we believe in rewarding our team members for their hard work and dedication. Here's what you can expect:

• Competitive Salary: Attractive compensation package.
• Benefits: Comprehensive health, dental, and vision insurance.
• Growth Opportunities: Career advancement and professional development.
• Work-Life Balance: Paid time off.
• Fun Work Environment: A place where you can be yourself and enjoy your work.

Wendy's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.