Shift Manager

Jem Restaurant Management Corporation; Shaw (MS); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Wendy's in Shaw, MS is seeking a Manager to lead our team and operations. You will be the heart of the restaurant, driving top service, profitability, and a welcoming atmosphere for both customers and crew.

You will recruit and train staff, set expectations, and uphold quality standards while engaging with the local community to grow the business. This role rewards performance with growth opportunities and a positive, energetic work environment.

Qualifications

• Minimum of 3 years in restaurant management or a similar role.
• Leadership skills to coach and inspire a diverse team.
• Customer-focused with a commitment to service excellence.
• Strong budgeting, P&L, and cost-control understanding.
• Adaptable problem-solver who can handle challenging situations.

Responsibilities

• Lead by example to motivate the team and maintain high service and quality standards.
• Oversee daily operations, manage budgets, and ensure profitability.
• Recruit, train, and develop crew members to build a winning team.
• Ensure every customer leaves satisfied by handling feedback and resolving issues.
• Engage with the local community and implement marketing strategies to attract customers.

Skills

Restaurant management

Leadership

Customer service

Budgeting

P&L

Problem solving

Team building

Job description

Are you ready to lead, inspire, and make a difference every day? Wendy's is searching for an enthusiastic and dedicated Manager to join our team!

About Us:

Wendy's is more than just a fast-food restaurant; we're a community of passionate individuals driven by our values and commitment to quality. We pride ourselves on delivering the best customer experience and serving delicious, fresh food that keeps our customers coming back for more.

What You'll Do:

As a Wendy's Manager, you'll be the heart and soul of the restaurant. Your mission is to create a fun, energetic, and welcoming environment for both our customers and our team. Here's how you'll do it:

• Lead by Example: Inspire and motivate your team to deliver exceptional service and maintain our high standards of quality.
• Drive Results: Oversee daily operations, manage budgets, and ensure profitability. Your strategic thinking will keep our restaurant thriving.
• Build a Winning Team: Recruit, train, and develop your crew members, fostering a culture of teamwork and growth.
• Customer Experience: Ensure every customer leaves with a smile. Handle customer feedback and strive to exceed their expectations.
• Community Engagement: Build relationships with the local community and create marketing strategies to attract new customers.

What We're Looking For:

We need a dynamic leader with a passion for people and food. Here's what you'll need to succeed:

• Experience: Minimum of 3 years in restaurant management or a similar role.
• Leadership Skills: Proven ability to lead, coach, and inspire a diverse team.
• Customer Focused: A commitment to delivering outstanding customer service.
• Financial Acumen: Strong understanding of budgeting, P&L statements, and cost control.
• Problem Solver: Quick thinking and able to handle challenging situations with grace.
• Enthusiastic Attitude: Positive, energetic, and ready to take on any challenge.

What's in It for You:

At Wendy's, we believe in rewarding our team members for their hard work and dedication. Here's what you can expect:

• Competitive Salary: Attractive compensation package.
• Benefits: Comprehensive health, dental, and vision insurance.
• Growth Opportunities: Career advancement and professional development.
• Work-Life Balance: Paid time off.
• Fun Work Environment: A place where you can be yourself and enjoy your work.

Wendy's is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.