Shift Manager

Wendy's International; Worcester (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Shift Manager, where your leadership skills will shine. You'll be part of a supportive family that values problem-solving and customer service. This role offers paid training and opportunities for career growth, ensuring you're well-equipped to lead your team effectively. With flexible work availability and a commitment to food safety, you'll help create a clean and welcoming environment for customers. If you're ready to make a difference and grow with us, this is the perfect opportunity for you.

Benefits

Healthcare Benefits

Paid Time Off

401(k) with Employer Match

Employee Assistance Program

Paid Training

Qualifications

• Experience in customer service and problem-solving.
• Ability to lead and teach a team effectively.

Responsibilities

• Lead the team and promote a culture of food safety.
• Ensure brand standards are met while serving customers.

Skills

Problem Solving

Customer Service

Decision Making

Leadership

Food Safety

Flexibility

Tools

Restaurant Equipment

Job description

WHY WENDY'S?

Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager.

We get you. We got you. Here's what you can expect as a Shift Manager on our team:

• Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
• Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
• Paid Training - We're invested in you, and excited to teach you what you need to know to lead the Wendy's Way

Responsibilities

WHAT WE EXPECT FROM YOU:

What you bring to the table:

• You enjoy problem solving, customer service and decision making
• You want to be a leader and you're committed to teaching and growing your team
• A commitment to promoting proper procedures and a culture of food safety
• Flexible work availability

You must be willing and able to:

• Stand and move for most - if not all - of your shift
• Use restaurant equipment such as a headset, register or grill
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's has an ongoing need for this role