Shift Manager

Moreaux Restaurant Group; Walker (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Off The Hook is seeking a Shift Manager to support daily restaurant operations and uphold brand standards through every shift. This role involves working in a fast-paced kitchen environment, managing openings and closings, and ensuring guest satisfaction.

The successful candidate will lead with strong organization, a focus on safety, and the ability to train and coach team members. ServSafe certification is preferred, and 18+ years of age is required.

Qualifications

• Experience managing a restaurant or retail team.
• Strong guest service orientation and problem-solving skills.
• Detail-oriented with the ability to prioritize multiple tasks.

Responsibilities

• Partner with General Manager to ensure shift standards are met.
• Act as manager on duty and oversee opening/closing procedures.
• Enforce company policies and uphold brand standards.
• Provide exemplary guest service and resolve issues promptly.
• Maintain cleanliness and use logs to document shift outcomes and corrective actions.
• Complete required training and stay compliant with safety standards.

Skills

Restaurant management

Customer service

Education

High school diploma or equivalent

Job description

Company Description

Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combining the essence of Cajun cooking with the speedy convenience of quick service restaurant.

About the Role:

As the Shift Manager, you will play a pivotal role in supporting daily operations of the restaurant and upholding Off The Hook standards and culture during every shift. The work environment includes working in a fast-paced kitchen environment which requires long periods of standing, lifting and bending,

Key Responsibilities

• Partner with General and Assistant General Manager to ensure operations meet all Off The Hook standards during shifts
• Acts as manager on duty and open and closes the restaurant
• Enforces Off The Hook polices and standards
• Provide exemplary guest service
• Uses tools, forms, and logs to support shift execution, document results and take corrective actions when needed
• Always ensure cleanliness of restaurant during the shift

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorates that may be change
• Able to work a variety of shifts including days, evening, and weekends and travel as needed for work related functions and training
• Must be ServSafe certified or willing to obtain certification
• 1+ years of restaurant or retail management experience
• Must complete all required Off The Hook company training programs
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.

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