Shift Manager

Wendy's | WTC Ventures United States; Tumwater (WA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Health insurance

401k match

Disability insurance

EAP

Career path

Training program

Paid time off

Job summary

Wendy's in Washington State is seeking an energetic Shift Manager to lead a fast-paced team and drive excellent guest experiences. This entry-level supervisory role focuses on training, coaching, and upholding Wendy’s standards across each shift.

Ideal candidates bring fast-food experience, strong communication, and a willingness to learn. You will help manage service quality, safety, and operational efficiency while growing leadership skills within the restaurant team.

Qualifications

• Experience in fast food and/or restaurant work.
• Confident decision-maker who is eager to learn.
• Excellent written and verbal communication skills.

Responsibilities

• Lead shift team to meet service goals.
• Train and mentor team members on procedures.
• Ensure fast, accurate service and high guest satisfaction.
• Monitor food safety and working procedures.
• Manage labor and food costs during shifts.
• Enforce company policies and procedures and maintain standards.

Skills

Team leadership

Communication

Training

Food safety

Cost control

Customer service

Decision making

Problem solving

Job description

We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!

This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members.Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Wendy's Shift Managers:

• Inspire Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Get great results while creating a warm, welcoming place for both employees and customers
• Grow management skills in a fast-paced environment
• Foster a Team atmosphere
• Train, monitor, and reinforce food safety procedures and safe working procedures
• Manage food and labor costs
• Execute company policies and procedures
• Monitor inventory levels
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
• Maintain a professional appearance while providing excellent customer service with the Wendy's fast food restaurant team

As Management at Wendy's you’ll enjoy:

• Competitive Pay
• Quarterly Bonuses
• Medical, Dental, Vision and RX insurance
• 401k w/Company Match
• Short and Long Term Disability
• Employee Assistance Program
• Clear Career Path and Opportunities
• 10-12 Week Training Program
• Paid Time Off

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.