Shift Manager

McDonald's; Town of Potsdam (NY); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

College tuition assistance

Job training

Retirement benefits

Job summary

A leading fast-food franchise in Town of Potsdam is seeking a Shift Manager to oversee shifts and ensure excellent customer service while maintaining operational standards. This full-time position requires leadership skills and previous experience in a fast-paced environment. Ideal candidates are team players with the ability to manage a diverse team and ensure food safety and quality service.

Qualifications

• Previous leadership experience, ideally within a restaurant, retail or hospitality environment.
• Ability to work in a fast-paced environment.
• Positive team player with a flexible schedule.

Responsibilities

• Lead shifts ensuring customer quality, service and cleanliness.
• Monitor team performance and safety.
• Communicate effectively with the next Shift Manager.

Skills

Leadership

Customer Service

Inventory Management

Communication

Problem Solving

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer and is responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no involvement in employment decisions.

Description

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing
• Restaurants