Shift Manager

McDonald's; Boone (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A global fast-food franchise is seeking a Shift Manager to lead shifts, ensure top-quality service, and maintain operational standards. Candidates should have leadership experience, a desire to work in a fast-paced environment, and the ability to manage a team effectively. This full-time role offers opportunities for career growth and improvement of management skills.

Qualifications

• Previous leadership experience preferred, ideally within a restaurant or hospitality environment.
• Must be 18 years or older.

Responsibilities

• Ensure fast and accurate customer service during shifts.
• Lead crew and other managers to meet McDonald's standards.
• Monitor safety, security, and profitability.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Scheduling

Communication

Job description

Description

Shift Manager role at McDonald’s.

This posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer for all employment matters and is responsible for hiring, firing, supervision, staffing, scheduling and other employment decisions.

McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Requirements

Managers lead shifts every week, ensuring customers get a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness for customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work in the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Restaurants