Shift Manager

Tap Room; Town of Islip (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Health insurance

Job summary

Tap Room in Town of Islip is looking for a Shift Manager to oversee daily operations and ensure top-notch service. The role involves leading team members, running line checks, and training newcomers to maintain our high standards.

Ideal candidates should have supervisory experience in the restaurant industry and strong communication skills. Join Tap Room to be part of a movement redefining hospitality and enjoy career growth opportunities.

Qualifications

• 1–2 years of restaurant experience in a supervisory or leadership role.
• Willingness to obtain Valid TIPS Certification.

Responsibilities

• Support daily operations and ensure high-quality service.
• Lead team members during busy shifts.
• Run daily pre-shift line checks.
• Monitor service flow and food quality.
• Train new team members.
• Step in during busy periods to maintain service.

Skills

Strong communication skills

Problem-solving skills

Multitasking abilities

Guest-first mindset

Team success commitment

Job description

Benefits

• Opportunity for advancement
• Training & development
• Employee discounts
• Flexible schedule
• Health insurance

Who You Are

You're a natural leader who knows how to keep the energy high and the vibes right. You know when to jump in, when to delegate, and how to keep both guests and team members happy. You thrive in fast-paced environments and take pride in setting the tone for the shift.

What You'll Do

As a Shift Manager, you’ll be responsible for supporting daily operations and ensuring smooth, efficient, and high-quality service on every shift. You'll work closely with both the FOH and BOH teams to deliver on the Tap Room guest experience and uphold our standards every step of the way.

What that looks like

• Lead and support team members during busy shifts to deliver a memorable guest experience
• Run daily pre‑shift line checks and uphold food safety and cleanliness standards
• Monitor service flow and verify that all food and drinks meet Tap Room quality standards before they hit the table
• Communicate with other managers to align on daily goals and game plans
• Provide hands‑on training to new team members and reinforce Tap Room standards
• Step in where needed—on the floor, expo, or behind the bar—to keep service running smooth

What We’ll Need from You

• 1–2 years of restaurant experience in a supervisory or leadership role (FOH experience as a lead server, bartender)
• Strong communication and problem‑solving skills
• Ability to multitask and stay cool under pressure
• A guest‑first mindset and commitment to team success
• Willingness to work closely with the kitchen team to uphold consistency and service excellence
• Availability to work nights, weekends, and holidays as needed
• Certifications – Valid TIPS Certification (or willingness to obtain)

Why Tap Room?

At Tap Room, we are not just a company—we are a movement. A movement to redefine hospitality, build exceptional experiences, and create real career growth for our people.

• Career Growth & Development – We promote from within and provide real opportunities for advancement.
• Competitive Salary & Bonus Structure – We reward high performance and leadership.
• Work with Passionate People – Join a team that cares deeply about hospitality and loves what they do.
• Be Part of Something Bigger – Help build the future of Tap Room and leave your mark on the hospitality industry.

Upstream Restaurant Group Inc an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.