Shift Manager

Ontario Trillium Foundation; Texarkana (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Wendy's is seeking energetic Shift Managers to join their fast-paced team in Texarkana, Texas. This entry-level supervisory position is key in restaurant management development. Successful candidates will have experience in fast food or restaurants, possess excellent communication skills, and be confident decision-makers. Responsibilities include leading a team, ensuring a great customer experience, managing food and labor costs, and providing training for team members. This role is with a franchisee, so compensation and benefits may vary.

Qualifications

• Experience in fast food or restaurant work.
• Confident decision-maker ready to learn.
• Excellent written and verbal communication skills.

Responsibilities

• Inspire crew members to perform their best.
• Ensure excellent customer experiences.
• Train, monitor, and reinforce food safety procedures.

Skills

Decision-making

Excellent communication

Leadership

Customer service

Team building

Job description

We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!

This position is an entry‑level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision‑maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

Wendy's Shift Managers:

• Inspire Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Get great results while creating a warm, welcoming place for both employees and customers
• Grow management skills in a fast‑paced environment
• Foster a Team atmosphere
• Train, monitor, and reinforce food safety procedures and safe working procedures
• Manage food and labor costs
• Execute company policies and proceduresMonitor inventory levels
• Provide proper training for team members
• Anticipate and identify problems and initiate appropriate corrective action
• Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
• Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.