Shift Manager

RaceTrac; Smyrna (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the retail industry is seeking a Shift Manager for their store in Smyrna. In this role, you will support the General Manager by overseeing store operations, delivering excellent customer service, maintaining cleanliness, and developing team talent. Ideal candidates will have prior management experience and strong leadership skills, aimed at fostering a positive working environment.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Experience in high-volume, guest-focused environments preferred.

Responsibilities

• Oversee profitability of the store during shifts.
• Provide courteous and efficient service to guests.
• Maintain store cleanliness and stock levels.
• Lead coaching, training, and assessment of team members.

Skills

Communication skills

Leadership

Teamwork

Education

High School Diploma or GED

Job description

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Job Description

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent development, and driving success.

Responsibilities

Friendly

• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Efficiently complete guest transactions and suggest complementary products
• Address guest concerns promptly and involve regional team members as needed

Food

• Adhere to all safety and food safety regulations
• Ensure all food offers are available

Clean

• Maintain store cleanliness and stock levels to ensure a positive guest experience
• Execute shift duties and uphold presentation standards
• Clean food prep areas and equipment to RaceTrac standards

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Lead coaching, training, and assessment of team members
• Provide feedback on employee performance and development to the General Manager

Qualifications

• High School Diploma or GED (in progress or completed)
• 2-3 years’ work experience preferred
• 1+ years management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to lift up to 50 pounds and stand for extended periods
• May require food handler and alcohol server permits, depending on local laws

All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Manufacturing
• Industry: Retail