Shift Manager

Taco Bell; Saint Charles (MO); On-site; USD 29,000 - 38,000; Full time

Job summary

A leading franchise of Taco Bell is hiring a Shift Lead in Saint Charles, Missouri. In this role, you will support the Restaurant General Manager, ensuring that high standards are maintained and the team operates efficiently. Key responsibilities involve managing shifts, addressing customer concerns, and fostering a positive work environment.

Qualifications

• Ability to solve customer complaints quickly.
• Positive feedback provision to Team Members.
• Open communication with the Restaurant Management team.

Responsibilities

• Support the RGM by running work shifts.
• Ensure Team Members complete assigned duties.
• Maintain a safe environment for Team Members and customers.

Skills

Customer Service

Team Management

Problem Solving

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.