Shift Manager

RaceTrac; Punta Gorda (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Store Manager for their Punta Gorda location. The ideal candidate will support both the General Manager and Co-Manager, ensuring customer satisfaction, food safety, and effective store operations. This role requires strong leadership skills and the ability to maintain operational excellence.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Excellent communication skills.

Responsibilities

• Lead and oversee the profitability of the store during shifts.
• Ensure customer service excellence and adherence to food safety standards.
• Coach and develop team members while maintaining store cleanliness.

Skills

Communication

Initiative

Teamwork

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Customer Service

• Provide courteous, frictionless, and elevated guest experiences
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently at the register or self-checkout stations and suggest complementary products
• Address guest concerns promptly, involving regional team members as needed

Food Safety

• Monitor and adhere to all safety regulations, including food safety standards
• Ensure all food offers are available to guests

Store Cleanliness

• Maintain a clean and fully stocked store environment
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Leading Talent

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and solve problems proactively
• Coach, train, and assess team members while adhering to standards
• Provide performance feedback and development recommendations to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused environments preferred
• Excellent communication skills
• Ability to take initiative
• Ability to lift up to 50 pounds and stand, bend, and reach repeatedly
• May require food handler and alcohol server permits, depending on local laws

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.