Shift Manager

Shutterfly; Plano (TX); On-site; USD 60,000 - 74,000; Full time

Job summary

Shutterfly is seeking a hands-on 4th shift Production Leader in Plano, TX to manage staffing, safety, quality, and on-time shipping for a high-volume photo book production line. You will coach a mix of full-time and seasonal staff, optimize workflow, and drive performance using data.

The ideal candidate will lead digital printing, binding, and finishing operations, leverage Excel and Power BI for KPI insights, and collaborate with Operations, Quality, and HR to improve outcomes.

Qualifications

• Hands-on manufacturing leadership in a fast-paced production environment.
• Experience supervising, coaching, and developing production teams.
• Strong understanding of production metrics, labor planning, quality standards, and KPIs.
• Ability to troubleshoot workflow issues and adjust resources to keep production moving.
• Proficiency with Excel; Power BI or similar reporting tools preferred.
• Excellent communication, problem-solving, accountability, and continuous improvement.
• Experience in digital printing, bindery, book manufacturing, packaging, automated equipment, lean manufacturing, Six Sigma or CI methodologies is a plus.

Responsibilities

• Lead and supervise production operations for the 4th shift, including staffing, workflow, equipment utilization, and daily priorities.
• Coach, engage, and develop a team of full-time and temporary production employees, including seasonal staff.
• Ensure safety, quality, productivity, labor efficiency, and on-time shipping goals are met.
• Support production across digital press, coating, cutting, binding, casing, and finishing operations.
• Monitor KPIs, review trends, and use Excel/Power BI to drive performance improvements.
• Partner with Operations, Quality, Maintenance, and HR to resolve issues and reduce waste.
• Promote a safe, accountable, customer-focused work environment with clear communication.

Skills

Manufacturing leadership

Coaching production teams

Production metrics & KPIs

Troubleshooting workflow

Excel & Power BI proficiency

Communication & problem-solving

Lean/Six Sigma experience

Tools

Excel

Power BI

Job description

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

4th Shift: Thursday-Sunday 5pm-5am Starting salary: $67,000

The 4thShiftManager leads dailyoperationsfora high-volume photo book manufacturingshift, overseeingsafety, quality, productivity,staffing, and on-timeshipping. This role supports a fast-paced production environment using digital printing, cutting, binding, casing, and finishing equipment.

The ideal candidate is a hands‑on manufacturing leader who can coach teams, use data to improve results, and keep production running smoothly during regular and peak seasonal periods.

What You’ll Do Here

• Lead and supervise production operations for the assigned 4th shift, including staffing, workflow, equipment utilization, and daily production priorities.
• Coach, engage, and develop a team of full‑time and temporary production employees, including seasonal workforce during peak periods.
• Ensure teams meet safety, quality, productivity, labor efficiency, and on‑time shipping goals.
• Support production across digital press, coating, cutting, binding, casing, and finishing operations.
• Monitor KPIs, review trends, and use tools such as Excel and Power BI to drive performance improvements.
• Partner with Operations, Quality, Maintenance, and HR to resolve issues, reduce waste, and improve team performance.
• Promote a safe, accountable, and customer‑focused work environment through clear communication and consistent follow‑up.

The Skills You’ll Bring

• Manufacturing leadership experience in a fast‑paced production environment.
• Experience supervising, coaching, and developing production teams.
• Strong understanding of production metrics, labor planning, quality standards, and operational KPIs.
• Ability to troubleshoot workflow issues, adjust resources, and keep production moving.
• Comfortable using Microsoft Excel; Power BI or similar reporting tool experience preferred.
• Strong communication, problem‑solving, accountability, and continuous improvement skills.
• Experience in digital printing, bindery, book manufacturing, packaging, automated equipment, lean manufacturing, Six Sigma, or continuous improvement methodologies is a plus.
• Able to stand for long periods of time, lift up to 50 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions with hands and arms
• Able and willing to work in other Production Departments on the Manufacturing floor when business needs

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.