Shift Manager

RaceTrac; Pinellas Park (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in the retail sector is looking for a Store Manager to support the General Manager and Co-Manager in overseeing store profitability. You will lead shifts, ensuring a positive guest experience through exceptional service, food safety adherence, and maintaining cleanliness. This role requires strong management skills and the ability to foster teamwork while ensuring operational excellence.

Qualifications

• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Experience in high-volume, guest-focused environments.

Responsibilities

• Oversee profitability of the store during designated shifts.
• Ensure compliance with all safety and food safety regulations.
• Coach and develop team members, providing feedback on performance.

Skills

Communication

Initiative

Customer Service

Teamwork

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Customer Service

• Provide courteous, frictionless, and elevated experience for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products
• Address and resolve guest concerns promptly, involving regional team members as needed

Food Safety

• Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations
• Ensure all food offers are available and properly stocked

Cleanliness and Store Standards

• Maintain store cleanliness and stock levels to provide an elevated guest experience
• Execute shift duties while maintaining presentation standards and representing the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Talent Leadership

• Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen, communicate respectfully, and solve problems proactively
• Coach, train, and assess direct reports, adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent written and verbal communication skills
• Initiative taker
• Ability to lift up to 50 pounds and stand, bend, and reach repeatedly with minimal breaks
• May require obtaining and maintaining food handler and alcohol server permits, depending on local/state laws

All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status.