Shift Manager

Symbotic; Pennsylvania; On-site; USD 69,000 - 101,000; Full time

Job summary

Symbotic in Pennsylvania seeks a Shift Manager to lead daily Operations with emphasis on Safety, Quality, and Maintenance. You will manage a diverse team, execute SOPs, and drive performance improvements while coordinating with customer management and Symbotic headquarters.

The role requires an Associate or Bachelor’s in relevant fields and at least 1 year of management experience, with strong knowledge of automation and warehousing.

Qualifications

• Associate or bachelor’s degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience.
• Minimum of 1 year experience in management in a related field.
• Strong knowledge of automation, warehousing, and business processes.
• Ability to work independently following maintenance procedures and manuals.
• Excellent written, verbal and visual presentation skills.

Responsibilities

• Lead daily operations in Safety, Quality and Maintenance for the department.
• Manage a team of hourly and salaried employees to support customer operating hours.
• Drive performance by following SOPs and adjusting to conditions.
• Staff all functions, train and develop employees, set goals and evaluate performance.
• Coach the team to address issues and document solutions.
• Provide regular KPI reporting and monitor system performance.
• Communicate with local customer management and Symbotic HQ.
• Investigate accidents per company guidelines and document findings.

Skills

Automation knowledge

Warehousing

Business processes

Microsoft Office

Communication skills

Leadership

Staff development

Education

Associate or Bachelor’s degree in Logistics/SC/Manufacturing/Industrial Automation

Tools

Microsoft Office

Job description

Time type: full time
Posted on: November 06, 2026
Job requisition id: R8442

Summary

Reporting to Automation Manager,the Shift Manager plans and leads the daily activities of the Operations Department in the areas of Safety, Quality, and Maintenance. This requires both a focus on leadership as well as the full utilization of information, procedures and methods to positively impact the production of the overall system.

Responsibilities

• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.
• Manage a team of hourly and salaried employees to support the customers hours of operations.
• As the system operates at various levels, execute standard operating procedures to drive performance enhancements, adjusting to changing business conditions as required.
• Ensures proper staffing of all functions for the established operating pattern, training and development of employees, setting goals and objectives. This includes evaluating performance by preparing performance reviews.
• Coach the team to respond effectively to issues/problems in the system. Develop standards,
• processes, procedures and documentation for dealing with specific problems.
• Train and enhance the performance of the team members. Regularly assess performance of team members. Train and motivate employees to exceed customer expectations.
• Communicate regularly with the local customer management team as well as the teams at Symbotic headquarters.
• Monitor system performance, report on trends of problems and present solutions.
• Monitor and provide defined KPI reporting based on contractual agreements.
• Conduct accident investigation per company guidelines and use judgment and discretion to make findings and document them

Education and Experience

• Associate or bachelor's degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation or equivalent work experience. equivalent work experience.
• Minimum of 1 year experience in management in a related field.
• Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
• Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
• Strong written, verbal, and visual presentation communications skills.
• Strong knowledge of automation, warehousing, and business processes.
• Ability to work independent of supervision following maintenance procedures and manuals.
• A high sense of urgency and high focus on safety.
• Takes critical feedback and recognition positively.
• Knowledge of Microsoft Office Suite.

Other Considerations

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
• You will regularly be near railings that are high off the ground.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• At times you may be at a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. Where you may need to be able to stand, climb, balance, stoop, kneel, crouch, or crawl.
• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

#LI-Onsite

The base range for this position in the posted location is $69,000.00 - $101,200.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.