Shift Manager

McDonald's; Norwich (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive Wages

Paid Vacation

401K

Health and Dental Benefits

Free Meal Program

Flexible Schedules

Weekly Pay

McPerks discounts

Medical Reimbursement

College Tuition Assistance

Education Programs

Job summary

McDonald's, operated by a franchisee in Norwich, CT, is hiring a Shift Manager to lead weekly shifts and deliver fast, friendly service. You will supervise Crew, manage schedules, uphold food safety, and drive profitability while maintaining high standards of quality and cleanliness.

The role emphasizes leadership, training, and effective communication to ensure smooth operations and a great customer experience in a fast-paced environment.

Qualifications

• Leadership experience preferred, ideally in a restaurant, retail or hospitality environment.

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly experiences for customers.
• Provide leadership to Crew and other Managers during a shift to maintain Quality, Service and Cleanliness.
• Supervise food safety and cleanliness procedures to meet McDonald's standards.
• Communicate effectively with Crew and next Shift Managers to prepare for future shifts.
• Aim to meet targets and support departments in achieving goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and encourage high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Teamwork

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Our team is hiring motivated Shift Managers!

Wages start at $17.94 / hr.

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standard

• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift too

• Achieving targets during their shifts and help departments meet their goals

• Taking action to monitor safety, security, inventory and profitability

• Managing Crew schedules and encouraging high performance during their shift

• Providing exceptional customer service and quality food production

• Training new team members on critical job functions

Benefits

While we think just working for us is the best benefit, we know that you are looking for the detail. There are many so here is a sampling of what we offer.

• Competitive Wages, with Opportunities to grow your pay

• Paid Vacation

• 401K

• Health and Dental Benefits

• Free Meal Program

• Flexible Schedules

• Weekly Pay

• McPerks - discounts to everyday essential, movies, restaurants, phone plans and many more)

• Medical Reimbursement Program

• College Tuition Assistance worth $2,500-$3,000 every year

• No Cost/Low Cost College degrees through Colorado Technical University

• Education Programs for you and your Immediate Family.

Eligibility

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. However, we consider all applicants, We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.