Shift Manager

Austincc; Northern (KY); Hybrid; USD 50,000 - 59,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel

Medical and dental

Job summary

Piedmont Airlines is seeking a Shift Manager, Ground Handling, to support Station Management in coordinating daily ground handling operations in alignment with FAA rules and safety standards.

The role requires strong leadership, ability to manage a diverse team, and experience planning manpower and equipment in a hub or high-volume setting. Benefits include paid training and a comprehensive package.

Qualifications

• Proven success as a team leader with manpower planning.
• Familiarity with FAA regulations and Aircraft Operator Security Program requirements.
• Able to work independently and meet deadlines.
• Able to collaborate with all management levels and staff.
• Experience with internal controls for accountability items.

Responsibilities

• Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security.
• Oversee daily operations with company goals and customer expectations in mind.
• Coach and develop staff; provide career guidance.
• Correct non-compliant behavior and apply disciplinary action as required.
• Implement corporate policies and goals into daily routines.
• Manage a staff with varied duties and responsibilities.
• Prepare daily/weekly/monthly operational reports.

Skills

Team leadership

FAA regs

MS Office

Conflict resolution

Independent worker

Stakeholder collaboration

Education

Bachelor's degree

Tools

Sabre

QIK

Job description

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We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in our Ground Handling Department. The primary responsibility of the position is to assist Station Management with the operational activities of the station in accordance with established policies and procedures. This includes assistance with station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The successful candidate will have familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position will report to Station Management.

Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and security

Keep company goals and customer expectations in mind when overseeing daily operations

Coach and provide career development to the staff

Correct non-compliant behavior and impose disciplinary action as required

Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

Manage a staff with varied duties

Administrative duties to include daily/weekly/monthly reports

Job Qualifications and Competencies:

Proven success as a Team Leader with ability to pre plan manpower and equipment

Familiarity with FAA and Aircraft Operator Standard Security Program regulations

Ability to work independently, set and meet own deadlines

Ability to work well with all levels of management and support staff

Ability to defuse conflicts among team members

Familiarity with Microsoft Office Suite

Prior experience with internal controls processes for accountable items

Preferred Qualifications:

Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environment

Previous management experience in a hub environment

Related experience working in an operations/dispatch environment

Extensive knowledge of QIK, Sabre

Bachelor’s Degree in Aviation, Business, or related field

Standard office environment, use of telephones, computers, and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Handle objects up to 70 pounds

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$50,000.00/Annual Salary - 59,000.00/Annual Salary (Based on locale and experience)

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.