Shift Manager

McDonald's Restaurants Limited; Northampton (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000 /

Finish you High School diploma

Master English language skills

Earn your college degree

Free career advising

Job summary

McDonald's in Northampton is seeking an energetic supervisor to oversee weekly shifts, ensuring fast, friendly service and top-quality food.

You will lead Crew and Shift Managers, uphold safety, cleanliness, and inventory controls, and drive performance across all shifts with a focus on customer satisfaction.

Qualifications

• Outgoing, friendly, dependable team member.
• Willing to learn through world-class training.
• Flexible schedule and reliable work ethic.

Responsibilities

• Oversee shifts weekly to ensure fast, accurate, friendly service.
• Provide leadership to Crew and Shift Managers during a shift.
• Maintain Quality, Service and Cleanliness for customers.
• Supervise food safety and cleanliness to meet McDonald's standards.
• Communicate with Crew and next Shift Managers for smooth shifts.
• Aim for targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and encourage high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical functions.

Skills

Customer service

Leadership

Team communication

Food safety

Job description

We are looking for outgoing, friendly, dependable employees to join our McFamily!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers.

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals every day
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000 per year
• Finish you High School diploma
• Master English language skills
• Earn your college degree
• Free career advising