Shift Manager

Checkers & Rally’s Drive-In Restaurants; Newark (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical and dental plans

Bonuses

Advancement opportunities

Recognition programs

Job summary

Checkers & Rally’s Drive-In Restaurants in Newark, OH is seeking a Shift Manager to support the General Manager by managing successful shifts, driving sales and profits, and ensuring guest and team service excellence.

You will train team members, handle daily operations, and maintain a safe, clean restaurant environment in a fast-paced setting. 1–2 years of QSR management experience is preferred, with a flexible schedule and high energy.

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Basic math skills necessary for shift management and ordering.
• Ability to work flexible schedule and extended hours.
• Maintain high energy in fast-paced environment.
• Commitment to integrity, service, excellence, and courage to be bold and grow.

Responsibilities

• Build sales and profits by promoting guest satisfaction and managing restaurant operations.
• Escalate concerns or recommendations to the General Manager.
• Train team members on Company operations, policies, and guest service.
• Identify and respond to complaints and policy violations.
• Help ensure the restaurant is a safe, clean, and fun environment for staff and guests.

Skills

Restaurant management

Basic math skills

High energy

Flexible schedule

Customer service orientation

Job description

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

How You Make a Difference Everyday

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedures violations
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!

YOU'VE GOT THIS?

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
• Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement
• Compensation: Work today & get paid tomorrow!

Newark (4111-1002)