Shift Manager

McDonald’s; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Job summary

McDonald’s is seeking a Shift Manager to lead daily operations in our New York restaurant. You will supervise crew schedules, guide team members, and ensure an outstanding guest experience while maintaining food safety and cleanliness to McDonald’s standards.

You will drive safety, inventory control, and profitability, while promoting training and continuous learning. Join a fast-paced team and help deliver exceptional service each shift.

Qualifications

• Passion for helping and serving others, including customers and team members.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs in a fast-paced restaurant environment.

Responsibilities

• Lead the experience by overseeing crew schedules.
• Provide encouraging leadership for crew and managers to ensure outstanding guest experience.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Foster training and continuous learning within the restaurant.
• Drive a high level of team performance and results.

Skills

Leadership

Scheduling

Customer service

Communication

Training & development

Guest experience focus

Job description

# Shift Manager* English## Job DescriptionFlexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.**PERKS & BENEFITS:*** Employee discounts and free meals* Paid sick leave and/or paid time off* Tuition reimbursement and/or educational assistance* Training and advancement opportunities* Weekly direct deposit* 401k plan\** Medical, dental, and vision benefits\*And much, much more!*\*Available to full time employees in select locations.*This role is **vital** to the operations within the restaurant because you’ll:* **Lead the experience:** Handle and oversee crew schedules* **Inspire and Empower:** Provide encouraging leadership for crew and managers to provide an outstanding guest experience* **Understand that teamwork is key:** Supervise and lead food safety and cleanliness measures to meet McDonald’s standards* **Take action first:** Take measures around safety, security, inventory, and profitability* **Never stop learning:** Cultivate and encourage training, education, and continued learning within the restaurant* **Be results-oriented:** Drive and expect a high level of performance from the teamTo be a **successful Shift Manager**, you’ll need:* Passion for helping and serving others (customers and fellow team members);* Strong customer service and support focus;* The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environmentStarting pay rates ranging from 16.50-18.50*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).**This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.**This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.*Hi! I'm Olivia, your personal McDonald's job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said, Hi! I'm Olivia, your personal McDonald's job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said,