Shift Manager

Burger King; Nevada; Presencial; USD 38.000 - 46.000; Jornada completa

Descripción de la vacante

Burger King is seeking a Shift Manager in the United States to support Restaurant General Manager and Assistant Manager during shifts. You will drive sales and profitability while delivering fast, friendly service in a clean environment.

You will coach Team Members, monitor operations, and ensure adherence to brand standards. The role requires 18+ years old, a HS diploma or GED, and experience in quick service restaurants.

Formación

• 18+ years old and eligible to work in the US.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsabilidades

• Follows cash control and security procedures and counts cash accurately.
• Maintains inventory with daily/weekly inspections and coordinates orders.
• Motivates and directs Team Members to exceed guest expectations with fast, friendly service.
• Coaches Team Members to raise restaurant performance and capabilities.
• Implements shift plan and drives operational results for timely product preparation and delivery.
• Monitors restaurant results and upholds brand standards and profitability.

Conocimientos

Guest service

Cash handling

Team leadership

Shift management

POS systems

Educación

High School Diploma

GED

College credits

Herramientas

POS systems

Inventory tracking

Descripción del empleo

The Shift Manager is focused on delivering sales and profit results through profitability, Guest, people & operations. The Shift Manager supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager operates under the direction of the Regional General Managers and directly manages a shift of Team Members.

Summary Of Essential Duties And Responsibilities:

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.