Shift Manager

40781 Livingston And Radio-Naples, Fl McDonald's; Naples (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Job summary

McDonald’s Naples is seeking a Shift Manager to lead daily operations in a high-volume restaurant. You will oversee crew schedules, mentor staff, and ensure top-tier guest experiences while maintaining safety and cleanliness standards.

Join a fast-paced team, drive profitability, and promote ongoing training. We value leadership that motivates others, delivers results, and champions exceptional service for every guest visit.

Qualifications

• Proven ability to lead crew and manage schedules.
• Strong guest service and support focus.
• Excellent communication to anticipate guest needs.
• Ability to provide solutions and make quick decisions.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Skills

Crew leadership

Guest service focus

Effective communication

Decision making

Fast-paced environment

Leadership Transitions Class

Job description

The Opportunity:

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s restaurant offers a job combo that will fit YOU.

Perks and Benefits:

• Flexible scheduling
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts
• Free meals at work
• and much, much more!

Full-time, part-time, breakfast, lunch, late nights, weekends- whatever works for you, opportunities are available anytime - we’ve got a job combo specifically for you!

Job Responsibilities:

In addition to following McDonald’s policies and procedures, this role is vital in the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Qualifications:

To be a successful Shift Manager, you’ll need:

• Passion for helping and serving others (guests and fellow team members);
• A strong guest service and support focus;
• The ability to communicate effectively and anticipate guest needs;
• To provide solutions and make decisions in a fast-paced environment;
• To be certified through McDonald’s Leadership Transitions Class

So, what’s your job combo?

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Employment Disclaimer

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Employment is contingent upon the successful completion of a background check, where permitted by applicable law.

This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary