Shift Manager

McDonald's; Monmouth (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

8-week sabbatical every 10 years

Education assistance

Medical, dental and vision coverage

Short- and Long-Term Disability insurance

Paid Leaves of Absence

Job summary

A well-known fast-food chain is seeking a Shift Manager to lead restaurant shifts, ensuring excellent customer experiences and team performance. Responsibilities include monitoring quality, service, and cleanliness while supporting team members. The role requires leadership experience and a passion for the fast-paced environment. Competitive benefits include vacation days, health coverage, and education assistance.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• Positive team players with a flexible schedule.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experience.
• Provide leadership to crew and managers during shifts.
• Monitor performance and ensure standards are met.

Skills

Food Safety

Internal Communication

Inventory Management

Daily Maintenance and Cleanliness

Managing Crew

Quality Food Production

Exceptional Customer Service

Safety and Security

Scheduling

Training

Job description

Job Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, the franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your application.

Description

McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES— to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at a McDonald’s Corporate owned restaurant is eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants