Shift Manager

carrols; Martinsburg (WV); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Paid time off

Medical, dental, vision & 401(k)

Job summary

Carrols is seeking an Hourly Shift Coordinator at Burger King in Martinsburg, West Virginia. In this role, you will lead team members during shifts, ensuring a smooth operation and a fantastic guest experience. The ideal candidate should possess strong communication skills and a commitment to delivering high-quality service.

You will be responsible for coaching the crew, managing shift operations, and following cash control procedures, all while creating a motivating and energetic work environment.

This position offers meal discounts, flexible schedules, and opportunities for growth within the company.

Qualifications

• Must be at least 18 years of age.
• Experience in restaurants or retail preferred.
• Ability to motivate others during busy shifts.

Responsibilities

• Guide the team to deliver great guest experiences.
• Coach and motivate the crew during shifts.
• Execute shift plans while upholding BK standards.
• Manage inventory and cash control procedures.

Skills

Strong communication skills

Problem-solving

Team leadership

Customer service

Education

High School Diploma or GED

Job description

Burger King Hourly Shift Coordinator

Bring the flavor. Bring the fire. Lead the way.

Welcome to the Flame-Grilled Life

At Burger King, our Hourly Shift Coordinators are the leaders who set the tone for every shift. You’re responsible for delivering a smooth operation, strong team performance, and an exceptional guest experience — every time the doors open.

In this role, you’ll lead Team Members during your assigned shifts, ensuring food quality, service speed, cleanliness, and safety standards are consistently met. You’ll coach in the moment, solve problems quickly, and keep the team focused, motivated, and accountable.

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you’ll take ownership of shift execution and help drive results through strong communication, attention to detail, and leading by example.

If you’re dependable, confident in making decisions, and ready to step into an entry-level leadership role in a fast-paced environment, this is your opportunity to grow.

What You’ll Do

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders

What You Bring

• At least 18 years of age
• High School Diploma or GED preferred
• Experience in restaurants, retail, or another fast-paced environment
• A people-first attitude with strong communication skills
• Ability to motivate others and solve problems confidently during busy shifts
• Commitment to great guest experiences, BK standards, and learning new responsibilities

Why You’ll Love It Here

• Weekly pay
• Meal discounts
• Quarterly Bonus
• Flexible schedules
• Training that builds leadership skills
• Opportunities to grow into Hourly Shift Coordinator & beyond
• Paid time off
• Medical, dental, vision & 401(k)
• Recognition programs, and more

*Benefits vary by location & eligibility. Actual pay varies based on experience, training, and location. Rates may differ based on state or local minimum wage requirements. Hourly Team Members are eligible for overtime, per applicable laws and Carrols policies.