Shift Manager

McDonald's; Marion (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay: $17.00–$18.50 perhour

Free meals

Paid sick leave / PTO

Tuition reimbursement / educational**

Training and advancement opportunities

Medical, dental, and vision benefits

Job summary

McDonald’s in Marion, IL is seeking a Shift Manager to lead crew schedules, deliver an exceptional guest experience, and uphold food safety and cleanliness standards in a fast-paced restaurant environment.

You will collaborate with team members, supervisors, and management to ensure smooth daily operations, strong guest service, and adherence to safety protocols, while pursuing training and advancement opportunities within the franchise system.

Qualifications

• Passion for helping and serving others; strong customer service focus.
• Ability to communicate effectively and anticipate customer needs in a fast-paced environment.

Responsibilities

• Lead the experience: Oversee crew schedules and guest flow.
• Inspire and empower staff to deliver outstanding guest experiences.
• Supervise and lead food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory, and profitability.
• Foster training and continued learning within the restaurant.
• Drive high performance and accountability across the team.

Skills

Leadership

Customer service

Communication

Tools

Point of sale

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

Perks & Benefits

• Competitive pay from $17.00-$18.50 / hour plus cash incentives
• Free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Medical, dental, and vision benefits*

And much, much more!

• Available to full time employees

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

To Be a Successful Shift Manager, You’ll Need

• Passion for helping and serving others (customers and fellow team members);
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.