Shift Manager

RaceTrac Petroleum, Inc.; Mableton (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Shift Leader to support the General Manager in overseeing store profitability. The role involves delivering excellent customer service, ensuring food safety compliance, and leading a team to achieve operational success. Ideal candidates will have management experience and a strong commitment to teamwork and communication.

Qualifications

• 2-3 years’ work experience preferred.
• 1+ years management experience preferred.
• Excellent communication skills, both written and verbal.

Responsibilities

• Oversee store operations and manage staff during shifts.
• Ensure compliance with food safety regulations.
• Maintain a clean and stocked store.

Skills

Communication

Initiative

Teamwork

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Friendly
   • Provide courteous, frictionless, and elevated experiences for guests.
   • Foster positive and professional relationships with co-workers and guests.
   • Communicate respectfully and maintain a team-oriented attitude.
   • Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
   • Address and resolve guest concerns during designated shifts with urgency, involving regional team members as needed.
2. Food
   • Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
   • Ensure all food offerings are available and properly stocked.
3. Clean
   • Maintain a clean and fully stocked store to provide an elevated guest experience.
   • Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
   • Clean food preparation areas and equipment to RaceTrac standards.
4. Leading Talent
   • Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
   • Lead with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team members, listen, communicate respectfully, and proactively solve problems.
   • Coach, train, and assess direct reports while adhering to operational standards.
   • Provide feedback and performance recommendations to the General Manager.

Qualifications:

1. High School Diploma or GED in progress or completed.
2. 2-3 years’ work experience preferred.
3. 1+ years management experience preferred.
4. Experience in a high-volume, guest-focused, transactional environment preferred.
5. Excellent communication skills, both written and verbal.
6. Proactive and takes initiative.
7. Ability to lift up to 50 pounds and stand, bend, and reach repeatedly.
8. May require obtaining and maintaining food handler and alcohol server permits as per local or state laws.

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.