Shift Manager

RaceTrac; LaGrange (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading company in convenience retailing is seeking a Shift Leader for its store in LaGrange, GA. The successful candidate will oversee operations during shifts, ensuring exceptional guest service, adherence to food safety regulations, and effective team leadership. This role offers the opportunity to contribute to a brand committed to making lives simpler and more enjoyable.

Qualifications

• 2-3 years of relevant work experience preferred.
• 1+ years of management experience preferred.
• Ability to lift 50 pounds and maintain a fast pace.

Responsibilities

• Deliver friendly service and maintain food safety standards.
• Lead the shift, ensuring cleanliness and guest satisfaction.
• Coach and assess team members to uphold company standards.

Skills

Communication

Initiative

Teamwork

Problem Solving

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

Customer Service

• Provide courteous, frictionless, and elevated experiences for guests
• Foster positive and professional relationships with co-workers and guests
• Communicate respectfully and maintain a team-oriented attitude
• Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products
• Address and resolve guest concerns with urgency, involving regional team members as needed

Food Safety and Availability

• Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations
• Ensure all food offerings are available and properly stocked

Store Cleanliness

• Maintain a clean and fully stocked store to enhance guest experience
• Execute shift duties, uphold presentation standards, and represent the RaceTrac brand
• Clean food preparation areas and equipment to RaceTrac standards

Talent Leadership

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positivity, Respect, and Teamwork
• Lead with a servant-leader mentality, prioritize tasks, go the extra mile, listen, communicate respectfully, and proactively solve problems
• Coach, train, and assess direct reports, adhering to operational standards
• Provide performance feedback and development recommendations to the General Manager

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent written and verbal communication skills
• Ability to take initiative
• Ability to lift up to 50 pounds and stand, bend, and reach repeatedly with minimal breaks
• May require obtaining and maintaining a food handler permit, based on local or state requirements
• May require obtaining and maintaining an alcohol server permit, based on local or state requirements

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.