Shift Manager

Taco Bell; Lacey Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A franchisee of Taco Bell is seeking a dedicated Team Leader to support the Restaurant General Manager by ensuring high standards of operation and customer service. This role includes directing team members, managing customer relations, and maintaining the restaurant's safety and cleanliness standards. The ideal candidate is self-motivated, with a strong sense of responsibility and leadership qualities.

Benefits

Insurance Plans

Sick Leave

Performance Bonuses

Vacation Pay

Qualifications

• Ability to lead team members and provide feedback positively.
• Experience in customer service and conflict resolution.
• Willingness to maintain a neat appearance and wear uniforms.

Responsibilities

• Ensure all employees present a clean appearance and follow company policies.
• Quickly resolve customer complaints.
• Communicate openly with the Restaurant Management team.

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include ensuring Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Note: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or its affiliates. If hired, the franchisee will be your sole employer. Franchisees are independent business owners with varying wage and benefit programs.

Responsibilities:

• Ensure all employees present a neat, clean appearance and wear the company uniform.
• Solve customer complaints quickly and with a smile.
• Provide feedback to Team Members positively.
• Communicate openly with the Restaurant Management team.
• Follow cash, security, inventory, and labor policies and procedures.
• Act as a Team Leader.

Company Introduction

We believe everyone deserves to Live Más — and we're inspired by the creativity it takes to get there.

At Taco Bell, we've been innovative since Glen Bell opened the first location in 1962 in Downey, California. We've grown into a culture-centric, lifestyle brand offering craveable, affordable Mexican-inspired food with bold flavors. We provide breakthrough value, quality ingredients, and are the first QSR to offer AVA-certified vegetarian menu items.

We support educational opportunities and serve the community through our nonprofit, the Taco Bell Foundation, and programs like the Live Más Scholarship. As a franchisee, we offer additional perks such as Insurance Plans, Sick Leave, Performance Bonuses, Vacation Pay, and more.