Shift Manager

Clamore LLC; Knoxville (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Dental insurance

Vision insurance

Free shift meals

Family discounts

On the job training

Advancement opportunities

Discount program

Job summary

IHOP Knoxville is hiring an Evening Shift Manager to lead the restaurant during shifts, supervise staff, uphold service standards, and ensure guest satisfaction.

As an entry-level leadership role, you will train team members, manage operations, monitor food quality, and help hit sales targets while representing the IHOP brand with integrity and hospitality. Weekend/evening availability required.

Qualifications

• Experience in a supervisory or management role in the restaurant industry preferred.
• Strong leadership and communication skills.
• Knowledge of food safety regulations and practices.
• Ability to work flexible hours, including weekends and holidays.
• Proficient with point-of-sale (POS) systems and restaurant management software.
• Willingness to undergo a background check upon hire.

Responsibilities

• Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
• Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
• Supervise, train, and motivate staff to deliver outstanding customer service.
• Foster a positive and productive work environment.
• Help achieve sales targets and maintain profitability.
• Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
• Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
• Handle finances and make a daily run to the bank when needed

Skills

Leadership

Communication

POS systems

Food safety

Flexible hours

Background check

Tools

Restaurant management software

Job description

Now Hiring for Evening Shifts!

IHOP in Knoxville holds great opportunities for you in this entry level leadership position. And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.

BENEFITS

• Paid Vacation
• Health Insurance
• Dental Insurance
• Vision Insurance
• Free Shift Meals
• Family Discounts
• On the Job Training
• Advancement Opportunities
• Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)

Starting pay $16. Weekends and nights required.

The Shift Manager will be responsible for ensuring the smooth operation of the restaurant during shifts, leading a team of staff to provide exceptional service, maintaining high food quality standards, and upholding the IHOP brand values.

RESPONSIBILITIES

• Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
• Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
• Supervise, train, and motivate staff to deliver outstanding customer service.
• Foster a positive and productive work environment.
• Help achieve sales targets and maintain profitability.
• Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
• Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
• Handle finances and make a daily run to the bank when needed

QUALIFICATIONS

• Previous experience in a supervisory or management role in the restaurant industry preferred.
• Strong leadership skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Knowledge of food safety regulations and practices.
• Ability to work flexible hours, including weekends and holidays.
• Proficient with point-of-sale (POS) systems and restaurant management software.
• Willingness to undergo a background check upon hire
• Leadership skills