Shift Manager

McDonald's Restaurants Limited; Kilgore (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Accrued PTO

Education through Archways to Opp͏ort͏

Medical, dental, and vision coverage

Short- and Long-Term Disability, life,

Job summary

McDonald's is hiring a Shift Manager to lead shifts, supervise the crew, and ensure a fast, friendly customer experience. You’ll manage daily operations, monitor performance, and uphold food safety, quality, and cleanliness standards in a fast-paced franchise environment.

The role emphasizes leadership, team development, and meeting targets while driving excellent customer service. Eligible benefits include education programs and comprehensive coverage through the Archways to Opportunity

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Responsibilities

• Lead shifts weekly, ensuring fast, accurate, and friendly experience for customers.
• Plan for each shift, monitor performance, and communicate with the next Shift Manager to prepare for the next shift.
• Meet targets and help departments achieve their goals while upholding standards of quality, service, and cleanliness.

Skills

Food Safety

Internal Communication

Inventory Management

Maintenance & Cleanliness

Managing Crew

Quality Food Production

Customer Service

Safety & Security

Scheduling

Training

Job description

Description

This job posting includes information about what it is like to work at a McDonald's restaurant. Still, it is not a complete job description. People who work in a McDonald's restaurant perform a variety of tasks every day, and this posting does not list all essential job functions.

McDonald's Works for Me.

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer, and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Requirements

Managers lead shifts every week, ensuring customers have a fast, accurate, and friendly experience on every visit. A Shift Manager provides leadership to the Crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun and the passion to work in the famously fast-paced McDonald's environment. You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Additional Info

Along with competitive pay, a Shift Manager at this McDonald's franchise-owned restaurant is eligible for incredible benefits, including:

• Accrued PTO
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance

By applying for this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization so it can reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.