Shift Manager

McDonald's Restaurants Limited; Quincy (WA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Paid Sick Leave

Free Uniforms

Free Meal on Shift

Training and advancement opportunities

Flexible Schedule

Affordable Medical, Dental and Vision

Job summary

McDonald’s Shift Manager role in the United States involves leading daily operations, supervising crew and other managers, and ensuring fast, friendly customer service. You will plan shifts, monitor performance, and maintain safety, quality, and cleanliness to McDonald's standards.

The position emphasizes leadership, training, and a commitment to delivering a great guest experience, with opportunities for advancement and a flexible schedule.

Qualifications

• Previous leadership experience is preferred in a restaurant, retail or hospitality environment.
• Looking for positive team players with a flexible schedule who enjoy a fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in independently owned and operated restaurants.

Responsibilities

• Lead the Experience: Handle and oversee crew schedules.
• Inspire and empower: provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Ensure teamwork: supervise food safety and cleanliness to meet McDonald's standards.
• Take action: address safety, security, inventory and profitability.
• Never stop learning: promote training and continued learning.
• Be results-oriented: drive high performance from the team.

Job description

Description:

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with valuable job training.

Requirements

Managers lead shifts every day, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

The Shift Manager role is vital to the operations within the restaurant. You will:

Lead the Experience: Handle and oversee crew schedules

Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

Understand that Teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

Take action first: Take measures around safety, security, inventory, and profitability

Never stop Learning: Cultivate and encourage training, education, and continued learning within the restaurant

Be results-oriented: Drive and expect a high level of performance from the team

Shift Managers are responsible for

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our independently owned and operated restaurants.

Additional Info

• Pay Range $19.50 to $23.00 DOE
• Paid Sick Leave
• Free Uniforms
• Free Meal on Shift
• Training and advancement opportunities
• Flexible Schedule
• Affordable Medical, Dental and Vision Coverage (Restrictions Apply)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to in order to request accommodations.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.