Shift Manager

Workstream; Kannapolis (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular quick service restaurant in Kannapolis, NC is seeking a dedicated Shift Manager to support daily operations and ensure exceptional customer service. The ideal candidate should have a strong background in the hospitality sector, excellent leadership skills, and the ability to motivate a team. Responsibilities include supervising staff, managing customer orders, and maintaining restaurant quality standards. This role requires physical stamina and effective communication skills to thrive in a fast-paced environment.

Qualifications

• Previous experience in restaurants or retail preferred.
• At least 18 years of age.
• Excellent verbal communication and interpersonal skills.
• Dependable, hardworking, and able to work under pressure.

Responsibilities

• Serve customers correctly and complete orders within service time goals.
• Prepare and serve high-quality products as per standards.
• Maintain proper image and follow company policies.
• Clean work stations and ensure restaurant image standards.
• Provide direction and feedback to colleagues.
• Monitor shift activities to ensure compliance.
• Supervise colleagues and provide adult supervision to younger colleagues.
• Ensure compliance with laws, policies, and procedures.
• Prepare each shift to meet customer needs.

Skills

Ability to lift and move 55 pounds

Control and utilize equipment safely

Effectively communicate with customers and coworkers

Understand directions and product specifications

Supervise and motivate colleagues to meet goals

Job description

Are you passionate about the hospitality industry and thrive in a fast-paced environment? Do you have strong leadership skills and a knack for ensuring exceptional customer service? If yes, then we have the perfect opportunity for you at Little Caesars!

We are seeking a dedicated and proactive Shift Manager to join our team at a fast-paced quick service restaurant. The ideal candidate will play a crucial role in supporting the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Duties

• Serve customers correctly and complete orders within service time goals
• Prepare and serve high-quality products as per standards
• Maintain proper image and follow company policies
• Clean work stations and ensure restaurant image standards
• Provide direction and feedback to colleagues
• Monitor shift activities to ensure compliance
• Supervise colleagues and provide adult supervision to younger colleagues
• Ensure compliance with laws, policies, and procedures
• Prepare each shift to meet customer needs

Skills

• Ability to lift and move 55 pounds
• Control and utilize equipment safely
• Effectively communicate with customers and coworkers
• Understand directions and product specifications
• Supervise and motivate colleagues to meet goals

Qualifications

• Previous experience in restaurants or retail preferred
• At least 18 years of age
• Excellent verbal communication and interpersonal skills
• Dependable, hardworking, and able to work under pressure

Location: 01618-00058 Kannapolis 2231 Spider Dr NE, Kannapolis, NC 28083, USA

If you are a highly skilled, motivated individual looking to join a dynamic team, apply now to become a part of the Little Caesars family!