Shift Manager

Iron Mountain; Iron Mountain (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, wellness, and retirement plans

Learning and growth opportunities

Job summary

Iron Mountain in the United States is hiring for a Shift Supervisor in a fast-paced 3PL warehouse environment. You will lead daily operations, coach teams, manage staffing, and ensure safety and KPI targets are met.

Join a global leader in storage and information management with a focus on continuous improvement, compliance, and team development. Competitive benefits and opportunities for growth are offered.

Qualifications

• Experience in shift management within a fast-paced 3PL warehouse or distribution environment.
• Strong knowledge of Warehouse Management Systems (WMS) and KPI tracking.
• Proven leadership skills with coaching and team engagement experience.
• Demonstrated problem-solving abilities under pressure in operational settings.

Responsibilities

• Lead shift operations: Oversee daily warehouse processes including receipt, storage, and dispatch of goods to meet service levels.
• Develop operational teams: Coach, mentor, and build a high-performing workforce focused on safety and quality.
• Manage resources and performance: Plan daily staffing, track key KPIs, and manage shift costs to meet demand.
• Maintain safety and compliance: Conduct workplace inspections and ensure adherence to health, safety, and security protocols.
• Drive operational efficiency: Resolve bottlenecks and implement continuous improvement initiatives.

Skills

Shift management

WMS knowledge

Team leadership

Problem solving

Job description

UK | Lutterworth | MPN2, Magna Park North

Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

What You’ll Do (Responsibilities)

In this role, you will:

• Lead shift operations: Oversee daily warehouse processes including the receipt, storage, and dispatch of goods to meet service levels.
• Develop operational teams: Coach, mentor, and build an engaged, high-performing workforce focused on safety and quality.
• Manage resources and performance: Plan daily staffing, track key operational KPIs, and manage shift costs to meet demand.
• Maintain safety and compliance: Conduct workplace inspections and ensure strict adherence to health, safety, and security protocols.
• Drive operational efficiency: Resolve daily process bottlenecks and implement practical continuous improvement initiatives.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Several years of experience in shift management or supervision within a fast-paced 3PL warehouse or distribution environment.
• Strong knowledge of Warehouse Management Systems (WMS), workforce planning, and operational KPI tracking.
• Proven team leadership skills with a track record of coaching employees and building strong team engagement.
• Demonstrated problem-solving abilities to resolve operational challenges under pressure.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with experience.
• Paid time off and holidays.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement,