Shift Manager

The Wendy's Company; Illinois; On-site; USD 35,000 - 50,000; Full time

Job summary

Join the Wendy's family as a Shift Manager, where you'll lead a team and ensure excellent customer service. Enjoy perks like healthcare benefits, career growth opportunities, and paid training while being key to maintaining food safety and operational excellence. This role is vital for creating a welcoming environment for both employees and customers.

Benefits

Healthcare benefits for full-time shift managers

Paid time off

401(k) with employer match

Employee assistance program

Qualifications

• Enjoy problem solving and customer service.
• Committed to teaching and growing the team.
• Will to follow procedures and food safety culture.

Responsibilities

• Lead the restaurant team and ensure customer satisfaction.
• Train staff and promote a clean workspace.
• Manage restaurant operations and ensure brand standards.

Skills

Problem solving

Customer service

Decision making

Leadership

Food safety

Flexible work availability

Job description

WHY WENDY’S?

Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.

We get you. We got you. Here’s what you can expect as a Shift Manager on our team:

• Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
• Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
• Paid Training - We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way
  
  

Responsibilities

What We Expect From You

What you bring to the table:

• You enjoy problem solving, customer service and decision making
• You want to be a leader and you’re committed to teaching and growing your team
• A commitment to promoting proper procedures and a culture of food safety
• Flexible work availability
  
  

You Must Be Willing And Able To

• Stand and move for most - if not all - of your shift
• Use restaurant equipment such as a headset, register or grill
• Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
  
  

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.