Shift Manager

McDonald's; Holyoke (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals every day

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement - up to $3,000

Finish your High School diploma

Master English language skills

Earn your college degree

Free career advising

Job summary

McDonald’s in Holyoke, MA is seeking active Crew/Shift Leader candidates to oversee weekly shifts, ensuring fast, friendly service and adherence to quality standards. You will lead Crew and other Managers, train new team members, and help run a clean, safe and profitable restaurant.

Benefits include health insurance, 401K, paid time off, free meals and extensive training through Archways to Opportunity with tuition reimbursement up to $3,000 per year.

Qualifications

• Experience in customer service preferred
• Ability to lead and motivate a team during a shift
• Knowledge of food safety and restaurant cleanliness standards

Responsibilities

• Supervise food safety and cleanliness procedures to ensure the team meets McDonald's standards
• Communicate effectively with Crew and future Shift Managers to prepare for great shifts
• Achieve targets during shifts and help departments meet their goals
• Monitor safety, security, inventory and profitability during shifts
• Manage Crew schedules and encourage high performance during shifts
• Provide exceptional customer service and high-quality food production
• Train new team members on critical job functions

Skills

Customer service

Team leadership

Shift management

Food safety

Job description

We are looking for outgoing, friendly, dependable employees to join our McFamily!

Start moving forward safely today - our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what's important to you.

Start a feel-good moment and start your application today!

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals every day
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement - up to $3,000 per year
• Finish you High School diploma
• Master English language skills
• Earn your college degree
• Free career advising