Shift Manager

Taco Bell; Highland Park (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Join Taco Bell as a Shift Lead where you'll support the Restaurant General Manager by ensuring great service and food quality. This role offers the chance to develop leadership skills by guiding Team Members and solving customer issues while maintaining a safe restaurant environment.

Qualifications

• Ability to solve customer complaints quickly.
• Experience providing feedback to Team Members positively.
• Familiarity with cash security, inventory, and labor policies.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure food safety and quality service.
• Help and guide Team Members in their duties.

Skills

Customer Service

Problem Solving

Communication

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.